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    519 South Fairfax Avenue, Los Angeles, California 90036email: .(JavaScript must be enabled to view this email address)phone 323.938.8800

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    02.27.08

    Customers’ Thoughts on Yelp

    I found it interesting, to say the least, about comments made on yelp.com.  There’s almost 60 of them, some wonderfully complimentary, others critical in certain areas.

    All in all I believe there’s tremendous value in sharing information.  Although positive feedback is great, constructive criticism is helpful to be told what needs our attention.

    In any case I think you may find this entertaining and some useful info from other Yelp commentators.


    Posted by Larry Maiman in CustomersCustomer Feedback CommentsLarry's PostsSend to a FriendPermalink • (1) Comments

    02.18.08

    New Customers on Presidents Day

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    Yvette and friend (eeks I forgot his name!!) recently re-located to LA from NYC.  They found us through a green site, I think it was greentopia?
    Anyway I need to connect with them again to get all their info.
    But the point of all this is that because of Valentine’s Day, a holiday week-end, we had almost no selection left in our bakery cases.

    So I grabbed a peanut butter cookie hot out of the oven and smothered it in our barley malt sweetened choclate.
    I wanted to make a good impression on these new Angelenos.

    They loved the cookie.

    Hope they comment on this story so I can get all my facts correct! smile


    Posted by Larry Maiman in CustomersLarry's PostsSend to a FriendPermalink • (0) Comments

    01.05.08

    Where do Mäniacs hang out?

    Mäni’s on Fairfax is a place where people tend to hang out, have a coffee, enjoy a fantastic dessert and a great, healthy meal. But where do you hang out when you’re not at Mäni’s? Where do you hang out when you’re online?  Do you belong to any social networks?  We want to know!  Please take our survey and let us know where you hang out when you’re on the web.

    Opinion Polls & O fBWvMarket Research

    Posted by Larry Maiman in CustomersLarry's PostsThe NeighborhoodSend to a FriendPermalink • (6) Comments

    05.19.07

    Customers & Guests of Mäni’s

    Most of our Dining Room and Bakery Counter staff have worked in either other restaurants, coffee stores or in retail.  Often they are pleasantly surprised and amazed to find out our wonderful customers as so friendly and supportive.  Many of you have taken time to get to know our team and that really makes a difference in their routines and makes a positive impact on how they feel about their jobs at Mäni’s.

    I just want to take a moment to thank you for opening up to our staff and enriching our lives by sharring your lives, expereinces and stories with so many of us here Mäni’s on Fairfax.

    We have several new hires who are particularly friendly and what to get to know you too.

    Come in an introduce yourselves to the many new faces at Mäni’s.  Thanks for being you and see you soon!


    Posted by Larry Maiman in CustomersSend to a FriendPermalink • (1) Comments

    01.12.07

    Customer And Product Spotlight

    This is the first story in an occasional series of customers at Mäni’s and their favorite dishes.  Our intent is to publish fun, or amusing or interesting experiences of customers.  These stories are for the most part spontaneous.  Our first story in this new category is about Ruby.  Ruby doesn’t fit our classic demographic, but there’s no question she loves coming to Mäni’s….

    Let me introduce you to Ruby.  Apparently her favorite dish is guacamole, not necessarily with chips.  Perhaps the chips take away from the pure flavor of the guacamole.

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    Ruby licking the plate.  Yes customers are allowed to do that at Mäni’s

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    Ruby really liked the guacamole and is deciding if she should order one more plate of it..??  It was sooooo goood.

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    Ruby doesn’t wear make-up, she prefers the look of the food.  It’s very natural, nothing else added, so its perfect at Mäni’s….


    Posted by Larry Maiman in CustomersSend to a FriendPermalink • (17) Comments

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